Point types and Tags are powerful point mechanics. They now are a part of our core features competitions, badges, and widgets! Before we go into deep discussion on how this feature work. Let’s recap what Point types and Tags are.

Point types: It’s a list of achievements with a predefined number of points within a score series. An example could be that a Call generates 1p and a Meeting 20p.

Tags: Is a way of tagging a point or a point type. It can be used for giving points a region, campaign and more. Let’s say that a point type meeting is tagged with new customers. Then you know that this meeting was towards a new customer. This gives us so much flexibility.